Online Training
Conflict Resolution Series
The cost of conflict in the workplace is significant – up to $359 billion in lost productivity, and an average of 42% of your managers’ time is spent dealing with various conflicts. Fortunately, unresolved conflict is the single largest reducible cost in many businesses.

What You'll Learn
- Express problems, concerns, and ideas in an effective and successful way.
- Develop successful strategies for responding to the problems and concerns of others.
- Create an environment in which all conflicts are highly likely to be resolved in a mutually satisfactory fashion
- The Loudest Person Wins!
- Here's a Few Things You Probably Shouldn't Say
- The Power of the Angry Silence
- The Closer You Get, The Less People Like You!
- There's No Such Thing A Personal Space!
- How Not To Deal With Other People's Problems
- What Did You Say?
- Don't Try To Understand People
- You Are Never Wrong
- Conflict Resolution: 3 Scenarios, One Resolution
About This Course
The cost of conflict in the workplace is significant – up to $359 billion in lost productivity, and an average of 42% of your managers’ time is spent dealing with various conflicts. Fortunately, unresolved conflict is the single largest reducible cost in many businesses.
Our Conflict Resolution series will give your team the tools to resolve their issues before they become issues, and they’ll have fun doing it. Who knew conflict resolution could be fun? We did.
Course Requirements
- Estimated Duration
- Approximately 45 minutes
- Pass Requirements
- Testing conducted in this online Conflict Resolution Series course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course three additional times if the pass mark is not achieved.
- Certificate
- Upon successful completion of this online course, a certificate of completion will be available to download and print.
- Registration Fee
- $104.99 CAD
Frequently asked questions about online training
Common questions about enrollment, completion, and certificates.
What are the benefits of online training?
Benefits of online training include:
- Cost effective: no hotels, travel, meals and less time away from the workplace.
- Convenient: courses can be completed wherever you have access to a computer and internet access.
- Self paced: students can pause at any time and continue where they left off.
- Consistent: video/slide format ensures the course is the same every time.
- Easy verification: online access to training and certification records for students and managers.
Which online training courses does Safe + Sound offer?
Click here for a full list of online courses, listed alphabetically.
What is BIS Safety Software Inc.?
BIS Safety Software Inc. is a network of more than 200 leading safety training companies from across North America who collectively share and provide companies and individuals with access to a wide variety of safety training courses through one centralized online application.
Since 2010, the collaborative partnership between these training companies has not only enabled the best-of-the-best in online safety training to be brought together in one location but it is also helping to improve industry safety performance through the provision of convenient, cost-effective training.
Our partners BIS Safety Software Inc. are, in our opinion, the best providers of online safety training courses in Canada. We’ve been working with BIS since March 2012 and we are completely happy with the service they provide.
It might be that your first aid certification hasn’t yet expired but you don't feel confident in your skills and would like a refresher or you maybe you need to do a WHMIS course or H2S. Whether you're looking for Confined Space Entry, Firefighting, Ground Disturbance, Fall Protection, Safe Slinging and Rigging, First Aid, Transportation of Dangerous Goods, WHMIS, Wilderness Awareness, or many other safety courses, you will likely find them in our Online Course Library.
Is there a time limit for online courses?
Everyone learns at a different pace and everyone retains information differently. When you take a course online, you go at your own speed. If you get to a certain point and don’t fully understand the material, you can pause and go back for a review. On the other hand, if everything makes perfect sense, you can go straight through the entire course right to the test.
How does virtual proctoring/testing with webcam monitoring work?
When you start your test, you will be monitored via your webcam. If you disappear from the screen or appear to be consulting another device or other material, you will be disqualified from the course. The company responsible for virtual proctoring is Integrity Advocate. You can find out more about how their system works here.
Related Industries
Disclaimer
Safe+Sound First Aid Training Ltd has made every effort to ensure the quality and standards of educational products sold and distributed by Safe+Sound via this website. Once purchased all online courses and products are non-refundable and all sales are final. Please review all cancellation policy details prior to purchase.
Please ensure your specific jurisdiction and workplace accepts online safety training and allows online training for your use.
Safe+Sound First Aid Training Ltd is not involved in course development and all online courses are sold and delivered in partnership with BIS Safety Software and approved and/or endorsed agencies.
